Nov 22, 2014

Dos and Don´ts When Shopping on Amazon

Shopping online, is supposedly to save time and money, and this said and done, it should mean, all efforts have been taken into consideration so no ugly surprises will come by a few short months after having made an online purchase, right? - Not always! So let´s  take a look at some dos and don’ts when shopping on Amazon.

Dos and Don´ts When Shopping on Amazon

Experience is the best knowledge, and I like to share mine so whoever takes the time to follow and read MoneyTrends4U will not get trapped by some non-professionals that invade and blemish the efficiency of others on some purchases made online, more precisely when shopping on Amazon.

I’ve written posts about how good it is to shop on Amazon, and I continue to vouch for them -  they are efficient, professional and practice good prices. Shopping on Amazon can actually be a good shopping experience, while saving time as well as money. Even if one makes a mistake and doesn’t like the article and has to return it, or even yet, when something goes wrong with it months after the purchase.  

I have bought from Amazon in Spain, Italy, Germany and the United Kingdom and can only remember good buys and excellent customer service relations even when some things went wrong - purchase after purchase, until about a month ago with an article bought from Amazon in Germany.

Last May I bought a weed cutter from Amazon in Germany and at the beginning of this month the machine stopped working, it simply would not start. Contacted Amazon and I was sent the usual instructions to print a return tag and take it to the post office. No problem, so far, all the usual procedures for returns on Amazon for repairs, replacement or reimbursement that I have been used to.

Following the instructions sent to me, I had the machine  unassembled, discarded the fuel, packed it in the original box, printed the return tag from the Amazon site and placed it on the package, took it to the post office and to my surprise the attendant did not want to accept the package alleging the return postage was not free.

Contacted Amazon and this is what the seller (Brast24) answered:

Dos and Don´ts When Shopping on Amazon

Hello Mrs. Dias,
I am sorry but I did not know, that you live in Portugal.
Due to the fact that we do not have a cost free shipping mark for Portugal, we can also offer you to send you the needed spare parts which also might be an easier way for you as well.
Can you please tell us what Kind of Problem you have with the article? If possible you can also send us a Picture of the defect. Therefore please use email adress: [E-Mail-Adresse entfernt]
As an alternative you can check in a local repair shop how much the costs would be if you let the item repair there. We might refund you the costs.
Again, we are very sorry for the circumstances.
We appreciate your understanding and send you best regards from Munich.

Dos and Don´ts When Shopping on Amazon

So, I bought something that was shipped to Portugal and the seller does not know where the item was shipped to? – It says so on the receipt, it says so on the tag they asked me to print for the return!

Are they sleeping at work? Do they read what they do? I guess not!

I have been trying to get what I am entitled to, which is the return of the machine back to Germany without paying for the shipping, the repair, replacement or refund , and up to this date it has been a loss of my time and patience.

Between many emails each one with different offers this was what I received today:

Dear Mrs. Dias,
please be aware that we offer a warranty of 2 years not a guarantee. There is a difference.
In accommodation we offered you to repair the item/ Exchange the parts which are defect but would kindly ask you to ship the item back to us on your costs.
We already explained that it was Amazons fault that the item was sold to Portugal. Therefore I suggest you to contact Amazon.
We appreciate your understanding.
Best regards from Munich.

I don´t yet know what the outcome of this will be as it seems that  in the midst of all the communication and miscommunication in the form of a ping pong game, someone is trying out my patience thinking I might give up complaining, but they have a surprise coming!

We all have our rights and they must be protected as well as honored.

Dos and Don´ts
 When Shopping on Amazon

  Where I live my rights are these,
  where you live your rights might be  different,
  but no matter the location, everyone has their rights
  and a seller must follow, not only the  rules for
  a good and professional comercial practice
  as well as  the applicable local  law.

But what is the problem with Amazon?

The problem is: 

- When buying from Amazon there is a huge difference from items “fulfilled by Amazon” and Amazon Marketplace, and so there is a loophole on the regulations.

When the purchase is fulfilled by Amazon there is no problem whatsoever, if something goes wrong the company will fulfill all your rights; when a purchase is made through a seller on Amazon Marketplace it´s like a gamble and we won´t know if the seller will honor the warranty everyone is legally entitled. Mind you, this is the first time a Markeplace seller (Brast24) behaves this way so in no means I am implying they all act unprofessional as this one (Brast24) has. 

So what is my advice regarding the dos and don´ts when shopping on Amazon?

-          Do buy  on Amazon making the best selections from the country that best suits your needs.
-          Do buy from Amazon ahead of time and taking advantage of all the best sales to save money.
-          Don´t buy from the Amazon Marketplace unless you know the seller.
-          Don´t ever buy from Brast24 on  Amazon Marketplace as they are not professional.

Nov 1, 2014

Globallshare Review – 4th Update

Further to the previous reviews and updates on Globallshare, which you may read here and here the social network that has been in development for almost two  years, the following is the latest updated information:

Globallshare Review – 4th Update

Globallshare cleaned out all the spam and lot´s of fraudulent accounts during the last few months, but sadly, in this “cleaning” went a lot of genuine accounts leaving a very bitter taste in the mouths of their owners. I personally complained and claimed the account of a relative of mine, to conclude Globallshare does not answer regarding the disappearance of accounts.

I do understand that giving away free shares should be exclusive to genuine accounts, no doubt about that whatsoever - but closing the accounts without a warning email, is in my view not a decent way to work.  One thing they did gain with such a procedure – a lot of voices claiming they are scam and this is not good at all.

Globallshare Review – 4th Update

I signed up with Globallshare back in May 2013 and lost most of the friends that had registered through me, some of which were close friends and family members whose accounts, to my dismay, completely vanished. If it weren´t for the daily shares I had for logging in everyday, I would at some point be left with almost nothing.

I guess we will never know what made them cancel and erase so many accounts without any notice, but as I promised, I will go to the end of this to see if this is a legit social network.

The offer of free shares has been closed for the Non-US users and for US-Users it will be closed in 29 days.

Globallshare Review – 4th Update

Upon the closing, share owners  were given the choice of opening a GAS Share Account paying an administration fee (for life) of $19.99.

This fee will supposedly allow its share owners to eventually buy or  sell shares, and, or receive its  monthly dividends  without having to pay any further commissions or fees.  When the transaction of payment of $19.99 is complete the share owners receive a certificate with the amount of shares, and a receipt  drawn up by Metronet Global Media, Inc. with the address 16192 Coastal Hwy, Lewes DE 19958, United States.

According to the schedule posted by Globallshare, trading of shares will begin on December 02,2014 and on January 02, 2015 monthly dividends will start to be paid to all the share owners.

Globallshare Review – 4th Update

Hopefully it won´t be long until, the ones who have believed in  Globallshare, will know for sure if it was worth it, or not, registering and logging in everyday after all these long months.

As for the network itself, in my opinion it’s not very attractive or tempting like other networks to stay and read what all the friends post, for the simple reason that 99% of the those posts are pictures which after a while becomes very boring.  I think, this is due to the fact Globallshare  has a “rating” for whoever has more posts and likes, so of course the fastest way to do this is to load the network with pictures, but this is just a personal opinion that might not even be yours and therefore could be totally irrelevant.

Globallshare Review – 4th Update

If you are a USA resident you can still register on Globallshare and sign up to get some free shares for the next 29 days, as long as you login every single day until then, as well as increase that amount by inviting all your friends.   

Forgot to subscribe?

Enter your email address:

Delivered by FeedBurner